Services
Everything you need for a seamless and memorable Tanzanian experience
Airport Meet & Greet
Warm welcome, arrival guidance, luggage assistance, and smooth airport transfers.
Hotel Assistance
Smooth check-ins, special requests, and direct coordination with your accommodation.
Personalized Itineraries
Tailor-made travel plans based on your interests, timing, and travel style.
Safari Experiences
Carefully planned wildlife safaris to Serengeti, Ngorongoro, and beyond.
Zanzibar Activities
Island tours, spice farms, snorkeling, cultural experiences, and beach leisure.
Transport & Transfers
Reliable private drivers and transport coordination throughout your stay.
24/7 Concierge Support
Always-on assistance for changes, emergencies, and local guidance.
VIP & Special Requests
Honeymoons, celebrations, private experiences, and premium travel services.
How Our Concierge Service Works
Getting started with Aica SweetStay Concierge is simple. We follow a clear, client-focused process to ensure your journey in Tanzania is smooth, personalized, and worry-free.
Get in Touch
Contact us via phone, WhatsApp, or our website. Tell us about your travel dates, interests, and needs.
Personalized Planning
We design a tailored plan including airport support, accommodation, activities, and transport.
Confirm & Arrive
Once confirmed, our team prepares everything before your arrival so your experience starts stress-free.
Enjoy with 24/7 Support
Relax and enjoy Tanzania while we remain available throughout your stay for support or changes.
Our Packages
Carefully curated experiences designed to give you comfort, convenience, and unforgettable moments in Tanzania.
Standard Package
- Airport pickup OR drop-off
- Welcome greeting
- Luggage support
- Hotel check-in assistance
- Basic local orientation
- Restaurant & taxi recommendations (no booking)
- WhatsApp support from 8am–8pm
Premium Package
- Airport pickup & drop-off
- Full first-day soft landing
- Personalized itinerary (Arusha or Zanzibar)
- Tour booking & coordination
- Restaurant, massage, taxi reservations
- Daily check-in messages
- 24/7 WhatsApp assistance
- Safety, cultural & shopping briefings
VIP Package
- Private luxury airport transfer
- Priority greeting at airport
- VIP check-in assistance
- Personalized itinerary (multi-city: Arusha + Zanzibar)
- Private tours or luxury tour arrangements
- Restaurant & experience reservations
- In-room surprises (flowers, welcome note, fruit basket—if requested)
- Dedicated concierge available any time
- Privacy protection & discreet handling
- Full-time trip monitoring for safety
Our Other Packages
Extra experiences to make your stay even more memorable.
Welcome Package
- Personal welcome note
- Welcome drink (based on request)
- Orientation about the area
- Essential items support (SIM card, currency exchange, etc.)
Gifts & Flowers Add-On
- Fresh flower bouquet delivery
- Personalized gift selection
- Room decoration arrangements
- Special occasion surprises (birthday, honeymoon, anniversary)
VIP Package
- Birthday party hosting & coordination
- Beach weddings planning & on-ground assistance
- Special dinner or meal arrangements
- Private romantic setups
- Venue selection & decoration support
- Venue selection & decoration support
Get Creative
With Your Dream Trip
Design a journey that reflects your style, pace, and passions. From hand-picked experiences to seamless logistics, we help you turn ideas into unforgettable adventures.
Why Choose Us
We're more than a concierge service. We're your trusted local friends who know every corner of Tanzania and care about making your visit extraordinary.
Personalized service
Every trip is crafted around your needs and preferences.
Local expertise
Our team knows Tanzania’s culture, routes, hotels, and hidden gems.
Trusted by travelers
Smooth support from arrival to departure.
Convenience & comfort
We handle the planning; you enjoy the experience.